Set up a Help Center template

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Customizing your Help Center landing page template

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Step 1. Access your Dashboard

• From your Kajabi Dashboard, navigate to Website > Landing Pages.

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Step 2. Create a landing page

• Click on New Landing Page to start building a customized Help Center page.

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Step 3. Select the Help Center template

• Click View All (15) to browse templates, then scroll down to select KHL Help Center.
• Click Get started to begin customization.

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Step 4. Name your Help Center page

• Enter a name for your page (e.g., “Help Center”) and click Create to proceed.

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Step 5. Add a form to collect visitor information

• At the bottom of your Help Center template, click Click here to select a form to display.
• Select a Form: Choose a form that collects Name, Email, and Message fields to help you capture user inquiries effectively.

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Step 6. Create a form (optional)

• If you need to create a form for your Help Center submissions, click Edit your forms > New form.
• Enter a title for your form, then click Save.

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Step 7. Customize form fields

• Click Add Form Field > Create a New Field
• Select “Text” under type
• Add a “Title” for your form field (we recommend “How can we help you?”)
• Finally, click “Make this field required”

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Step 8. Set a custom thank you page

• To redirect users after they submit a form, choose Send the contact to a custom thank you page and save your settings.

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Step 9. Review and save your page

• Once you’re satisfied with your Help Center layout and content, click Save to publish your customized Help Center page.