Note: For the time being, this is included in your plan. Future limits may apply.
FAQs
How can I unpin Cofounder action items from my Kajabi dashboard?
In the Cofounder window, click Unpin from dashboard under “Your action items.”Can Cofounder publish or create content for me?
No. Cofounder creates draft content and explains how to use Kajabi, but you publish and configure everything.Is Cofounder available on the Kajabi mobile app?
No. Cofounder is available through web browsers and the dedicated Cofounder mobile app. It is not available in the Branded Mobile App.Does Cofounder remember previous conversations?
Cofounder maintains conversation history within your current experience. Conversation continuity will expand in future cycles.Can Cofounder help with technical issues?
Cofounder can guide you through Kajabi features and common tasks. For technical issues or account-specific problems, contact our support team.Is Cofounder’s advice unique to my business?
Yes. Cofounder generates advice based on your specific business idea, audience, niche, and goals.How does Cofounder connect me to live support?
Cofounder can guide you through Kajabi features and common tasks, but it also knows when a human is needed. If you ask for support or express frustration, Cofounder will acknowledge the situation and offer a direct way to connect with a live teammate. This handoff routes you straight to a support specialist and does not go through the standard Fin chatbot. This ensures you get timely, human help for technical or account-specific issues without breaking your flow.How does Cofounder use my data as a Kajabi Hero?
Your content stays yours. We may use general, anonymized usage patterns to make Cofounder better, but your personal information is always private.How is Kajabi using the information inputted into Cofounder?
Your data is encrypted, protected by industry-standard security, and never sold to third parties. When it comes to our AI features specifically, anything you share with the AI — and anything it generates for you — is treated as your Content under our Terms of Service. And the most important thing to know about your Content is that you own it. Kajabi uses it only to operate and improve the platform on your behalf, not to repurpose your ideas or share your information. We know that trust is foundational to this kind of tool, and we want to be transparent about how it works. You can find the full details in our Terms of Service and our Privacy Policy.Does Cofounder use my content to train its AI models or share it with other Heroes?
No and no. Your “Content” under our Platform Terms means everything you create and upload to Kajabi: courses, lessons, coaching materials, videos, images, copy, product descriptions, landing pages, emails, all of it. It’s yours. Kajabi does not claim ownership over any of it. Cofounder references your Content as context so it can give you personalized help. It reads your business data to be useful to you, not to store it or pass it to anyone else. To the extent your Content is private (behind a paywall, shared only with paying customers, not publicly accessible) it is protected. It will not show up in another Hero’s Cofounder conversation. No one can ask Cofounder to “build me a course like yours” and get anything drawn from your private material. We do not use your Content to train the models that power Cofounder. It is not fed into a training pipeline or used to improve Cofounder for other people. It is context for your conversations, and that’s it.Limitations and permissions
Cofounder cannot:- Modify account settings
- Publish content
- Create draft or live assets
- Access payment information
- Make purchases
- Connect third-party integrations