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The Android app transfer process requires adding Kajabi as an admin and gathering specific account information. Follow the steps below to prepare for and complete the transfer.

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Add Kajabi as a Google Play Account Admin

Complete the steps discussed in our guide to add Kajabi as an Admin on the Google Play Console. Learn to add Kajabi as an Admin.

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Locate the Developers Account ID

After adding Kajabi as a Google Play Account Admin, you will need to locate the Developers Account ID.
  1. Navigate to the Google Play Console homepage
  2. Located at the top of the Google Play Console homepage will be the Personal Account ID, this is the Developers Account ID:
Developers Account ID

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Locate the Payment Transaction ID

After you have located the Developers Account ID, you will also need to provide the Payment Transaction ID. You will need the Registration Transaction ID for the account and the target account.
  1. To find the Transaction ID, search the target account owner’s email inbox for developer registration fee
However, if you cannot locate the Transaction ID email receipt, you can sign into Google Payments.
  1. With the target account owner’s email address, sign in to Google Payments
  2. Select Activity from the menu:
Google Payments Activity
  1. Locate the transaction for the developer account registration in the Activity tab
Tip: Search the transactions for “Google Play Developer.” The Transaction ID will be listed near the bottom of the transaction details.
Transaction details
Note: Copy the Transaction Number starting from “PDS.” Registration Transaction IDs are typically in one of the following formats: PDS.1234-5678-9012-3456.

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Contact support

After completing the steps above, you will need to reach out to Kajabi at bma.support@kajabi.com to finalize the app transfer.