Customer last activity
With Kajabi, view a customer’s last activity to gauge engagement with your site. Manage customer profiles for additional details.View a customer’s last activity
- Open the Contacts tab from your Dashboard.
- Select the Customer you wish to view.
- Click Open Full Profile.
- Click the Info tab from the Customer’s Profile.
- View the Customer’s last activity at info:
Actions considered “Activity”
Activity is registered when a Customer performs an action on your site. An easy way to think of Activity is when a page load occurs. This includes:- Creating an account on your site by making a purchase
- Logging into your site
- Opening and refreshing the Library page
- Opening and refreshing a Product page
- Clicking the Start or Resume Button in a Product
- Clicking Next Module and Next Lesson in a Product
- When the Customer posts a comment in a Product
- When the Customer refreshes a Product Lesson page
- Commenting in a Community Product
- Creating a Lesson in a Community Product
- Sending a direct message to another Customer in a Community Product
- “Liking” a Lesson in a Community Product
Actions not considered “Activity”
This includes when:- A Product Lesson video is played
- A Product Lesson video is completed
- A Product Lesson Downloadable file is clicked
- Embedded content is played
- A Product Lesson Audio is played
- The “Mark as complete” button in a Product Lesson Body is clicked
- A Customer remains in a Product or Lesson page without refreshing
- A Form is submitted
- An Assessment is completed
- If an Offer is purchased, but the account credentials are not created
- An Email Sequence or Email Broadcast is opened or clicked