Create a Community Channel

A Channel in Kajabi Communities lets you segment your customers into focused groups. Channels support feed or chat formats, so you can drive discussions, share updates, and build engagement around specific topics. Only Admins can create Channels.

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Channel types

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Public, Private & Read-only Channels

A Public Channel automatically includes all members in the selected Access Group. A Private Channel limits access to only the members you invite from the Access Group. A Read-only channel may be public or private, and limits write access to Admins, Moderators and Assistants only.

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Feed vs. Chat

A Feed supports posts and topic threads. It displays in a feed-style layout where members can post photos, videos, share content, and show appreciation. A Chat is a group conversation where you can exchange messages with members.

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Channel topic ideas

Channels live within an Access Group. Choose topics that align with your goals and add value for your members. Topic-based examples:

• Mental Health
• Need Advice
• Body Positivity
• Books

Location-based examples:

• Los Angeles Chapter
• Tokyo Buddies
• Australia Chapter

Channels enable engaging discussions, Meetups, and Announcements.

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Create a Channel on the web

1. Open the Products tab from your Dashboard.
2. Select your Community Product.
3. Click Go to Community.
4. Click the ellipsis … icon on your cover photo, then select Community Settings.
5. Navigate to Channels on the left, then select +New channel.
6. Add an image, Title, and Description for your Channel.
7. Choose which Access Group can interact with your Channel.
8. Select the type of Channel you want to create:
   • A Feed layout supports posts and topic threads
   • A Chat is a group chat where you can exchange messages with others
9. Set the privacy setting for your Channel:
   • Public Channel — All members in the selected Access Group are automatically added
   • Private Channel — Only people you invite will have access
10. Click Save to create a Public Channel, or click Next for a Private Channel.

For a Private Channel, a members modal opens displaying all Access Group members.

1. Use the checkboxes to select which members to grant access.
2. Select the checkbox at the top of the list to select all members.
3. Click Save.

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Create a Channel on mobile

1. Open the mobile app.
2. Go to the Channels tab at the bottom of the screen.
3. Click the pencil icon in the top right corner.

4. Click Start a new Channel.
5. Fill out all the details.
6. Select the type of Channel you want to create:
   • A Feed layout supports posts and topic threads
   • A Chat is a group chat where you can exchange messages with others
7. Set the privacy setting for your Channel:
   • Public Channel — All members in the selected Access Group are automatically added
   • Private Channel — Only people you invite will have access
8. Click Save to create a Public Channel, or click Next for a Private Channel.

For a Private Channel:

1. Use the checkboxes to select which members to grant access.
2. Click Save.

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Set a Channel to Read-only

When editing a Public or Private Channel, you may use a toggle to set it to Read-only. When enabled, only Admins, Moderators and Assistants can create Posts and Comments. Members are able to react to existing content.

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Feed Channel cover photo

Add a cover photo to Feed Channels to give your Channel a polished look.

1. Go to the Feed Channel.
2. In the top left corner, click Edit Page.
3. Click Choose File and upload your cover image.
4. Click Save to apply changes.

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FAQs

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Can anyone create a Channel?

Only Admins are allowed to create a Channel.

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What Channels should I create?

Choose topics that align with your goals and provide value for your members. Consider topic-based Channels (e.g., advice, book clubs, wellness) or location-based Channels (e.g., regional chapters).