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Engage and encourage your customers with the power of Kajabi Communities. Your Kajabi Community can be delivered as an add-on to your other services, as a standalone offering, or as a subscription by combining Kajabi’s Offers and Community Access Groups. Learn more about Kajabi Communities. By creating a Community and developing your Access Groups, you can offer your customers immense value and transform your business. With each Access Group, you build out a structure for your Community that works best for your business and your customers.

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Access Groups

Access Groups are sub-sections within your Community. Community: The overarching space where everything is held.
Important: Each site is limited to one Community. Kajabi Plans with multiple sites (Pro) can have a Community for each site.
Access Group: The sub-sections within your Community, designed so that you can give or restrict access to certain content depending on the Access Group. Your Access Groups may feature the following:
  • Challenges An activity, assignment, or check-in that your community can participate in. Learn more
  • Channels A Feed or Chat to encourage discussion within the group. Learn more
  • Meetups Online or offline events with email and push reminders. Learn more
  • Announcements Broadcast a message across your access group. Learn more
Here’s an example Community Structure: Community structure By utilizing Access Groups, you can structure your Community in a way that makes sense for your customers and can help you scale your business. In a physical Community Center, for example, there may be multiple rooms. Depending on your interests or level, each group will meet in separate rooms within the Community Center. In the same way, Access Groups are the rooms in your Kajabi Community “Center,” and Channels are the topics discussed within that Group. By using Access Groups, you are in charge of the access your customers have within your Community. Build exclusive groups or open them to everyone. The choice is yours.

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Connect Groups to Offers

Offers are the price tags and payment vehicles for your Products. Learn more about Offers. Creating an Access Group will require you to connect your Group to an Offer. With your connected Offer, you can determine the cost (if any) for gaining access to the Group. Each Access Group is connected to its own Offer, so you have the flexibility and the control to create and structure your Community as you see fit. Build free Access Groups (with free Offers), design tiered access (e.g., general and paid tiers) only available at your set price points, develop paid groups for your more specialized Products (like Coaching or Advanced Courses), or any combination that best fits your business. With this kind of flexibility, your customers can engage in your open or exclusive groups. They can decide to participate in a single group or engage in multiple. This is all determined by how you choose to structure your Community and how involved your customers want to be.

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Create an Access Group

Creating your first Kajabi Community requires you to create an Access Group to connect to an Offer.
  1. Open the Products tab from your Kajabi Dashboard.
  2. Navigate to the Community tab.
  3. Click + New access group.
  4. Make sure that “Community” is selected. Click Get Started.
  5. Enter the name of your Access Group (this can be edited later).
  6. Complete the prompt to price your Access Group (this will create your connected Offer).
  7. Click Save and Finish to generate your Access Group:
Note: Create channels for each Access Group to begin building engaging spaces within your Access Groups. Learn to create your first circle. Channels are needed to view your Access Group in your Community sidebar.

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Give content access to multiple Access Groups

If you want multiple access groups to participate in the same challenges, channels, or meetups you need to create Offers that contain the Access Groups for members to have access to your content. For example, if you would like AG1 and AG2 to both participate in a particular challenge, you must create an offer that contains both Access Groups. Then, assign the challenge to the Access Group that all members have in common.

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Reorder Access Groups

Drag and drop your Access Groups to customize the order of your Access Groups.
  1. Open the Products tab from your Kajabi Dashboard.
  2. Navigate to the Community tab.
  3. Click Go to Community.
  4. Locate the Access Group from your left sidebar.
  5. Click and hold the Access Group.
  6. Then, drag the Access Group to your desired location: