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Customize the language and text displayed if you’ve created a setup fee for your Offer.

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Setup fee

The Setup fee is an optional setting available when creating a recurring subscription payment Offer that allows you to set a different starting price for your Offer.

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Setup fee details

If a Setup fee is entered, the first payment charged immediately upon purchase will include the Setup fee. This is a great tool for creating paid trials. Learn more If a trial period is set alongside a setup fee, the setup fee will be the first amount charged, separate from the regular payment amount. After the end of the trial period, each following payment period will only charge the specified Payment amount. If you choose to keep the trial period blank, your customer will be charged the Setup fee + Payment Amount for the first payment.

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Why customize setup fee text?

By default, the setup fee will display “setup fee” as the descriptor. Customize the setup fee text to better fit your brand and Offer pricing. For example, with the setup fee text you can specify the purpose of the fee, such as:
  • “Enrollment fee”
  • “Registration fee”
  • “Trial fee”
  • “Matriculation fee”
This will give customers more transparency and clarity around pricing and allow you to customize Offer pricing with the language and branding that best fits your business and audience.

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Customize setup fee text

First create a setup fee for a Recurring Payment Offer, then customize the setup fee text.
  1. Open the Sales tab from the Dashboard.
  2. Click Offers.
  3. Select the Offer you wish to edit or create a new one.
  4. Select the Pricing tab.
  5. Navigate to the Price Details section.
  6. Click the Payment Type field.
  7. Select Subscription as the Payment Type.
  8. Navigate to the Setup fee field.
  9. Enter your desired Setup fee.
  10. Enter your setup fee text in the Setup fee text override field.
  11. Click Save to keep and apply your changes.