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Note: Afterpay is only available through Kajabi Payments. Learn more about Kajabi Payments.

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Overview

Afterpay is a Buy Now, Pay Later payment method that makes your offers more affordable by allowing customers to split purchases into smaller payments. You get paid upfront while your customers enjoy flexible payment terms.

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How Afterpay works

Afterpay allows your customers to split purchases into four payments over a period of six weeks or longer termed monthly installments, while you get the full payment amount upfront. To pay with Afterpay, customers are redirected to Afterpay’s site, where they either sign up or login to authorize the payment by agreeing to the terms of a payment plan:
Depending on the value of the offer and your customer’s history with Afterpay they may see the option to split the purchase into four payments over a period of six weeks, and/or monthly installments over a longer term: Afterpay payment options
Note: Afterpay supports payments up to 4,000intheUnitedStates,4,000 in the United States, 2,000 in Canada and Australia, and £1,200 in the UK. Offers exceeding this amount will not be eligible for Afterpay, and you won’t be able to choose Afterpay as an additional payment method when creating your offers.

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Supported regions

Afterpay is currently available via Kajabi Payments for Heroes whose businesses are registered in the United States, Canada, the UK, and Australia. Afterpay cross-border can now be offered to your international customers who live in the supported Afterpay markets:
  • United States
  • Australia
  • New Zealand
  • United Kingdom
  • Canada
When selecting to offer Afterpay to your international customers, there are specific parameters that you must meet for Afterpay to show up as a payment method on your checkout. Your offer must be presented in the default currency associated with your country, and within the following limits:
  • United States: between 1−1 - 4,000 USD (Due to Afterpay restrictions, your customers outside of the US will not be able to purchase an amount greater than $2,000 USD)
  • Canada: between 1−1 - 2,000 CAD
  • Australia: between 1−1 - 2,000 AUD
  • United Kingdom: £1 - £1,200 GBP (Due to Clearpay restrictions, your customers outside of the U.K. will not be able to purchase an amount greater than £1,000 GBP)
Additionally, a cross-border fee will be applied to international Afterpay transactions.
Note: Kajabi Payments does not allow cross-border payments on the first charge when setting up Afterpay. This means that you must have a successful Afterpay transaction from a customer located in the same country that your business is registered in before you will be able to accept cross-border transactions.

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Transaction fees

You can learn more about the fees associated with Afterpay in your region via the links below:

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Processing refunds

You’ll be able to complete full or partial refunds for Afterpay transactions through Kajabi up to 120 days after the original payment. There are no fees to refund a charge however, the fees from the original charge will not be returned. If applicable, anything related to interest will be handled directly by Afterpay.

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Manage Afterpay purchases in Kajabi

You can see Afterpay purchases reflected throughout the Kajabi application and take actions, like sending receipts and refunding payments. Afterpay transactions will appear on the following pages:
  • Payments Overview page
  • Transactions Page
  • Purchase Information page
  • Analytics

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Enable Afterpay on offers

To enable Afterpay on an offer with Kajabi Payments:
  1. Open the Sales tab from the Dashboard
  2. Click Offers
  3. Select the Offer you wish to edit or create a new one
  4. Select the Pricing tab
  5. Navigate to the Payment Providers section
  6. Check the box next to Afterpay
  7. Click Save to apply your changes
Enable Afterpay

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Afterpay FAQs

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Do I need an Afterpay merchant account?

No, you don’t need an Afterpay merchant account. Afterpay serves as an extra payment option for your customers during checkout and Kajabi Payments manages the process on your behalf.

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What offers will Afterpay work for?

Afterpay is only available on one-time offers that are configured to Kajabi Payments. It also supports additional purchases tied to the offer including order bumps, upsells, and downsells. However, Afterpay may not be visible for these subsequent purchases if they are not one-time purchases or do not meet other requirements.

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Will the price limit for Afterpay increase in the future?

Afterpay is currently reviewing its offerings and limits.

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Can customers apply coupons with Afterpay?

Yes, customers can apply coupons at checkout before completing the purchase with Afterpay.

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Does Afterpay do a credit check for my customers?

Afterpay typically only performs a soft credit check for large amounts using the monthly installment option. For more information see Does Afterpay conduct credit checks?

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Will all my customers be approved to pay using Afterpay?

Not all customers are guaranteed approval for Afterpay, as approval depends on various factors considered during Afterpay’s assessment.

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What can my customers see about my business within their Afterpay account?

Customers can see basic information about your business within the Afterpay app, including your store name, logo, and the products they’ve purchased using Afterpay.

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What happens if a customer misses a payment?

If a customer misses a payment, this does not affect your relationship with the customer or the funds you’ve already received. Afterpay manages payment collections independently. Customers can reference this Afterpay article for more information: I missed a payment. What happens to my account?

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Is there a minimum or maximum purchase amount for customers using Afterpay?

Minimum and maximum purchase amounts may vary based on the individual customer’s eligibility. For US-based merchants, crossborder Afterpay has a minimum of 1andamaximumlimitof1 and a maximum limit of 2000.