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Note: Kajabi Payments is currently available to Kajabi Heroes whose businesses are registered in the United States, Canada, Australia, the United Arab Emirates, the United Kingdom, and select European countries.

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Overview

Kajabi Payments provides a seamless way to accept payments directly through your Kajabi site. Follow the setup process below to get started with Kajabi Payments for US-based businesses.

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Set up Kajabi Payments

To set up Kajabi Payments for your site:
  1. Navigate to your Payment settings
  2. Select Payment setup
  3. Click Get Started
  4. Choose the country where your business is registered from the drop-down menu
  5. Select your business structure. Learn more
  6. Review and accept the Kajabi Payments Terms and Conditions
  7. You’ll be redirected to a Stripe-hosted page where you’ll need to enter your business information, including your address, phone number, website information, etc.
  8. Once you’ve filled everything out, click Agree and submit
Once you have entered your business information, you’ll be prompted to add a bank account to start receiving payouts. Learn more about Payouts. Finally, once you’ve successfully onboarded to Kajabi Payments, you and all users on your account will be required to enroll in MFA. This protects your account from takeovers and other issues. Learn more about MFA requirements.
Note: To use the U.S. version of Kajabi Payments, you must verify your identity with one of the following U.S.-issued IDs:
  • U.S. Passport or Passport Card
  • U.S. Driver’s License
  • State-issued ID Card
  • Resident Permit (Green Card)
  • Border Crossing Card
  • Child ID Card
  • NYC ID Card
  • U.S. Visa
  • Social Security Number
If you do not have one of these, you will not be able to proceed with verification and therefore use the U.S. version of Kajabi Payments.

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Business type and structure

During onboarding, you’ll need to provide information about your business, specifically your Business Type and Structure.
  • If you’ve filed documents to register your business with a government agency, your Business Type is likely “Company”
  • If you haven’t registered your business, it’s likely “Individual”
If you’re uncertain about your classification, consult a professional for guidance. If you’re not the business owner, make sure to consult with them to accurately identify the correct Business Type and Structure.

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Guidance for business owners

If you’re the business owner and unsure of your business classification, use the following guidance:
  • If you’ve filed registration documents with a government agency your Business Type is likely “Company,” and your Business Structure depends on the specific documents filed. Refer to your registration paperwork or consult a lawyer or tax professional for clarification
  • If you’ve incorporated as a nonprofit or charity, your Business Type is likely “Nonprofit Organization”
  • If you haven’t registered your business as a legal entity, your Business Type is likely “Individual,” and you won’t need to select a Business Structure

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Company structures

If you select “Company” as your Business Type, you will need to choose one of the following structures:
  • Sole Proprietorship: A business owned and operated by one person
  • Single-Member LLC: A limited liability company with one owner (requires an EIN number)
  • Multi-Member LLC: A limited liability company with multiple owners or members
  • Private Partnership: A partnership arrangement between private sector entities
  • Private Corporation: A company privately owned with shares not traded on public markets
Note: The content in this article is provided for general education and informational purposes only and should not be construed as legal or tax advice. Kajabi does not warrant or guarantee the accuracy, completeness, adequacy, or currency of the information in the article. You should seek the advice of a competent attorney or accountant licensed to practice in your jurisdiction for advice on your particular situation.

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Enable Kajabi Payments

If you would like to bulk convert all of your existing offers from Stripe to Kajabi Payments in just one click, you can learn how to convert offers. To convert your existing offers to Kajabi Payments:
  1. Open the Sales tab from your Dashboard
  2. Click Offers
  3. Select the offer that you would like to enable Kajabi Payments on
  4. Click on the Pricing tab
  5. Scroll down to the Payment Providers section, and select Kajabi Payments
  6. Choose to enable any additional payment methods
  7. Click Save
Note: When you convert any existing offer to Kajabi Payments, ongoing subscriptions or payment plans will remain on the original payment processor (i.e., Stripe or PayPal), and any subscriptions or payment plans will be processed through Kajabi Payments.Most of your customers won’t notice a difference. Some returning customers may need to re-enter their payment information when they make their first purchase with Kajabi Payments. Cards that have been stored via Stripe will not be carried over to Kajabi Payments.
To create an offer with Kajabi Payments:
  1. From your Kajabi dashboard, select Sales
  2. Navigate to Offers
  3. Click +New Offer to enter the Offer Creation Flow
  4. Once inside the Offer Creation Wizard, enter an Offer Title and choose the Product(s) to sell with this offer
  5. Set up your offer’s pricing structure and under the drop-down menu for Select payment providers, select Kajabi Payments
  6. Choose the additional payment methods that you would like to enable on your offer
  7. Select Save and Finish to complete creating your offer with Kajabi Payments

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Accepted payment methods in the United States

Below is a list of all the accepted payment methods available to you once registered to Kajabi Payments in the United States. Cards
  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Discover
  • JCB
  • Diners Club
  • UnionPay
Digital wallets
  • Apple Pay
  • Google Pay
Buy Now, Pay Later
  • Afterpay
  • Klarna