Overview
Kajabi uses Stripe as a payment processor for Kajabi Payments. Stripe added additional requirements for accounts across the Stripe platform including Kajabi Payments. Consequently, Heroes who use Kajabi Payments may need to update their information to meet Stripe’s requirements.
Important:
In order to continue processing payments and avoid potential payout delays, please review your account to ensure that you have completed any missing required information.
- Click the … menu
- Select View Details from the dropdown
FAQs
The information required will depend on your account. You might need to input your physical address, as P.O. Boxes are no longer acceptable. Additionally, you may be asked to provide your full social security number, as initially only the final 4 digits were required. Other possible requirements include your EIN, website link, owner details, or similar. Please follow the steps outlined above to be prompted with the specific information required for your account.
The information you provide in response to this request is input directly to Stripe and used for verification purposes only. Both Kajabi and Stripe take steps to secure your information. For more information please see Kajabi’s Privacy Notice and Stripe’s Privacy Policy.
