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Kajabi’s visual Automation Builder allows multiple workflows to be added within a single Automation. Consolidate and organize Automations into one using side-by-side flows, multiple triggers, and branching logic. This reduces the need for separate Automations and provides greater flexibility when building workflows.
Note: This feature is available only if you have:

Create an Automation with multiple triggers

  1. From the Kajabi Dashboard, select Marketing > Automations.
  2. Select an existing Automation or create a new one.
  3. Save the first trigger. The option to add additional triggers only appears after the first trigger is saved.
  4. Click + Add Trigger to the right to create another trigger within your Automation.
  5. Add the Automation’s Then action(s).
  6. Click Save Trigger when you’re done.
You can stack multiple triggers within a single Automation to combine criteria. Each trigger can also include one or more filters.

Create an Automation with multiple flows

  1. From the Kajabi Dashboard, select Marketing > Automations.
  2. Select an existing Automation or create a new one.
  3. Click the + Add flow button to add a flow to your Automation.
  4. The flow appears on the right, allowing you to create a separate workflow inside the same Automation.
Automation flows
Important: Each Automation can contain up to a maximum of 10 individual flows and/or triggers.

Add branching logic and wait nodes

After defining the Then action, you can optionally add up to 5 branches to create conditional paths. You can also include wait nodes as needed throughout the Automation.

Example branching use case

For users who submitted multiple forms:
  • Branch 1: Send Email 1 if they have a specific tag or have purchased Offer A
  • Branch 2: Send Email 2 if they do not meet those conditions
Branching logic

FAQs

I don’t see the option to add another trigger. Where is it?

The option appears only after saving your first trigger.

I’m on the Basic plan and I don’t have access to the Automations tab. Can I use this feature?

No. This update is only available with Advanced Automations, included in Kajabi Growth and up.

Can I still use filters and branching?

Yes. Filters, branching logic, and waiting steps all work as usual with multiple triggers.

How many triggers can I add to a single Automation?

There is a maximum of 10 triggers that can be added to a single Automation.