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Overview

Kajabi ensures that your site can be accessed through both your Kajabi subdomain and a connected custom domain. This guide explains the difference between these options and how to configure them. Domain Setup Options

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Kajabi default subdomain

When you create your account, Kajabi generates a default subdomain for you. You should use (or change) the default subdomain for your Kajabi site if your site is hosted elsewhere, like Wordpress, Wix, or Squarespace. An example of this subdomain would be the “cooking with Carl” piece of ***cookingwithcarl.***mykajabi.com. This subdomain must be unique. Meaning, just like with an email address, there cannot be two of the same subdomain under Kajabi. Subdomains must be at least 3 characters long, contain only lowercase letters, numbers, and hyphens, and cannot use reserved words such as: admin, blog, login, mail, www, staging, smtp, or ftp.

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Change the default Kajabi subdomain

  1. Open the Settings tab from your Dashboard.
  2. Click Domain.
  3. Then, in the Kajabi default Subdomain section, edit your Kajabi subdomain.
  4. Click Save to apply your changes.

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Custom domain

Connect a custom domain if your business’s main website is hosted by Kajabi and you would like to give your site a full custom URL. Connecting a custom domain is a great way to reinforce brand identity and build trust between prospects/customers and your business while giving your website an added professional look and feel. Example: cookingwithcarl.com If desired, you may also add a subdomain to your custom domain. Example: ***courses.***cookingwithcarl.com Doing this (even after your site has been live for some time) will allow your visitors to access your site with both your original Kajabi subdomain and your connected custom domain. For example: You launch your site with the Kajabi subdomain, cookingwithcarl.mykajabi.com, then decide to connect your custom domain to Kajabi (i.e., cookingwithcarl.com). Your site visitors can access your site using both the Kajabi subdomain cookingwithcarl.mykajabi.com and your connected custom domain cookingwithcarl.com. To learn how to connect your custom domain to your Kajabi site, see our article Connect a custom domain.