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A chat box in a live webinar Funnel lets you interact with your audience in real time during a YouTube Live stream. This feature is only available with the Legacy Webinar Funnel using YouTube Live — it will not display with a pre-recorded webinar or the Zoom Webinar Funnel.
Note: The Legacy Webinar Funnel, Live Webinar (YouTube Live), is required to enable a chat box. The chat box will not display with a pre-recorded webinar or the Zoom Webinar Funnel.

Create a Webinar Funnel

  1. Log into your Kajabi account
  2. Open the Marketing tab from the Dashboard
  3. Click Funnels
  4. Click + New Funnel
  5. Navigate to the bottom of the page and select Legacy Funnels
  6. From the selection of Legacy Funnels, choose Webinar then click Create Funnel
  7. In the Webinar Type dropdown, be sure to select Live Webinar (YouTube Live)
  8. Select the Time and Date of the Webinar, the Time Zone, and an Offer you would like your Webinar viewers to purchase

Set up YouTube Live

  1. In your YouTube Studio dashboard, click Create then select Go Live

Configure YouTube Live settings

  1. Create a title and select Public or Unlisted
  2. Select No, it’s not made for kids for the Audience Type
Note: YouTube Live chat is only available if your live stream’s audience is set for not made for kids.
  1. Scroll down and click More Options
  2. Click Advanced Settings
  3. Ensure that Allow Chat is enabled
  4. Return to the Basic Settings and click Next. This will launch a streaming preview to attach as the Thumbnail
  5. If you wish to upload a custom image for the Thumbnail or Retake Thumbnail, hover over the image and select your desired option
  6. In the Popup, click Share
  7. Copy the ID at the end of the link to your clipboard, in this example: https://youtu.be/**PXI4Y76qHZQ**

Connect YouTube Live to the Funnel

  1. Head back into the Kajabi Funnel page and click into Webinar Room
  2. Select YouTube Live in the sidebar on the right and paste the ID into Video ID
  3. Make sure to check Show Chat
  4. Click Save to keep your changes
Fill out the remaining steps in the Funnel Checklist to finish your Webinar Funnel with YouTube Live.