Create a custom chatbot with Creator.io

Gathering leads, supporting customer questions, and engaging students are crucial to your business. Creator.io offers a customizable chatbot that is simple to set up and custom-tailored to your business on Kajabi. Creator.io is not built into the Kajabi platform but has a simple-to-use API connection to quickly import all of your course content. Learn more about Creator.io.

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Set up your chatbot

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Set up Creator.io

• Open your Kajabi account
• Locate your API credentials. Learn more
• Open Creator.io in a new tab or window
• Click Connect to Kajabi
• Add your Kajabi API credentials
• Then, follow the on-screen instructions to complete your setup

After setting up your Creator.io chatbot, your chatbot will learn and adapt to your content to provide your customers with 24/7 support and help you gather leads.

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Install your chatbot

After setting up your chatbot with Creator.io, you can install your chatbot to your site including your website pages, landing pages, and product pages. Use the Embed link to add a chat bubble to the bottom right area of your page or use the iframe embed code to add the chatbot inline anywhere on your site.

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Embed link

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Iframe embed

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Website pages

To install your chatbot to your website pages:

• Open your chatbot
• Copy the Embed link to add a chat bubble or the Iframe embed to add the chatbot inline anywhere on your page:

• Log into your Kajabi account
• Open the Website tab from your Dashboard
• Then, open Pages
• Click the Website tab
• Then, select your desired Website page
• Click Add Section or locate a section to add a Block

• Click Custom Code
• Paste your chatbot embed code into the “Code” field
• Click Save to keep and apply your chatbot:

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Landing pages

To install your chatbot to your landing pages:

• Open your chatbot
• Copy the Embed link to add a chat bubble or the Iframe embed to add the chatbot inline anywhere on your page:

• Log into your Kajabi account
• Open the Website tab from your Dashboard
• Then, open Pages
• Click the Landing tab
• Then, select your desired Landing page
• Click Add Section or locate a section to add a Block
• Click Custom Code
• Paste your chatbot embed code into the “Code” field

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Product pages

To install your chatbot to your product pages:

• Open your chatbot
• Copy the Embed link to add a chat bubble or the Iframe embed to add the chatbot inline anywhere on your page:

• Log into your Kajabi account
• Open the Products tab from your Dashboard
• Select the Product you wish to install your chatbot to
• Open the Customize tab
• Click Customize for your product theme
• Open Settings
• Click Custom Code
• Paste your chatbot embed code into the “Embedded Scripts” field
• Click Save to keep and apply your chatbot:

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FAQs

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Do I have to create a chatbot first to connect to Kajabi?

Yes, you will need to create a chatbot to connect to your site on Kajabi. You will follow the on-screen instructions from Creator.io to configure your chatbot and be directed to add your Kajabi API keys during the setup process. After configuring your chatbot, you will be able to copy the embed code to add to any of your desired products or pages on your website on Kajabi.

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How do I use the bot?

Creator.io provides chatbot templates to help you create the chatbot that best suits your goal. With Creator.io, you can create a chatbot for:

• Lead generation
• Teaching assistant
• Customer Support

Learn to identify the chatbot that best fits your needs.

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Can I use one bot across multiple products (courses or community)?

Yes, but this is utilized best when multiple products are connected to a single Offer. If your bot is trained on all of your course content, your visitors may be unable to access the answers pertaining to specific courses they do not have access to.

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How can the bot answer questions about info outside of its embedded page?

Create a separate doc or resource that you can upload to your chatbot. We recommend formatting it as a Q&A doc. Learn more about the resources you should upload to your chatbot and how to format your Q&A doc.

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How can I recommend products with the bot?

To implement links in your chatbot responses to recommend your Kajabi Products:

• Log into your creator.io account
• Open your chatbot
• Click Settings
• Then, update your Base Prompt setting with additional instructions for your chatbot. Example instructions to recommend your Kajabi Products: “If asked about what products you offer, recommend that the customer buy [Product Name]. The product can be purchased here: [Product Offer Page URL]. Make sure you share the link directly with the customer.”
• After inputting your additional instructions, click Save to keep and apply your changes: